Returns and Refund Policy
We hope that you love every purchase from us at The Labels Outlet, but if you do need to make a return then you're welcome to do so within 30 days of your purchase.
All returns received back to our warehouse must have the tags attached and must be returned with their original packaging, unused and in their original condition. We reserve the right to refuse an exchange or refund if items are non-saleable, so please refrain from wearing deodorant or perfume when trying the products on. This does not affect your statutory rights.
Please note, if 30 days have expired from date of purchase then unfortunately we are unable to accept your return and it will be returned.
Exchanges are only available to UK customers. If you wish to exchange an item for a different size we are happy to exchange an item within the 30 day period from date of purchase. Items must have the tags attached and must be returned with their original packaging
Returns and Exchange Process
To help us deal with your return or exchange promptly please include a copy of the delivery note or please enclose your name inside the parcel so that we can trace the order.
Please note that All customers will need to pay for any postage costs incurred when returning items for a return or exchange.
Please send your goods for return or exchange to:-
The Labels Outlet
1C Restormel Industrial Estate,
Notes on items to be returned
Bras: We are happy for customers to try on bras and return them for a refund if they do not fit.
Briefs and Shapewear: We accept all briefs and shapewear back, as long as they are unworn, and still have the original tags attached.
Clothing: We accept all clothing returns as long as they still have the original tags attached.